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By using or visiting the website, mobile applications, software, data feeds and services provided to you (collectively, the "Service"), you signify your acceptance of these terms and conditions (the "Terms of Service"). Use”) and privacy policy (the“Privacy ”Policy) of the Company. If you do not agree to any of these terms, please do not use the Service.

Welcome to Infrahorse.co! We are a digital real estate advertising / marketing and information services platform connecting people with the real estate market. Infrahorse.co and our subsidiaries and affiliates (collectively the "Company" or "Infrahorse.co") provide you with access to a variety of services, including, but not limited to, the www.infrahorse.co website ( the “Website”) and Infrahorse.co's Mobile Applications (the “Mobile Application”) and all products and services available through our website and mobile application (collectively the “Services”). The website and mobile application are owned and operated by We Plus Infra Structure Private Limited, a company incorporated under the laws of India.

This document and the Privacy Policy are an electronic record within the meaning of the Information Technology Act 2000 and its rules, if any, as well as amended provisions relating to electronic records in various laws as amended by the Information Technology Act 2000. These “terms of use” constitute an electronic recording within the meaning of applicable law. This electronic record is generated by a computer system and does not require any physical or digital signature. 

To whom does this policy apply?

Parts of this policy are directed to specific types of people. We use special terminology to refer to it, which we define below. This policy applies to everyone who uses our services, but sometimes we direct part of it to particular user groups. 

Users: "Users" are everyone who uses our Services.

Real Estate Professionals (REPs): "Real estate professionals or" REP "are users who have created accounts (free or paid) with us to sell or rent real estate, take advantage of our advertising services and benefit from our services other than directing us to Professional Real Estate REPs include landlords, agents, developers, institutional real estate advisors, mortgage professionals and other service providers. 

What information do we collect, and where do we get it from 

We collect information from everyone who uses our services: Like many online services, we use technologies such as session and persistent cookies, web beacons (tiny image files on web pages that communicate information from the page viewer to the tag owner), log data and third-party analytics services to collect and analyze information about all users of our services This includes such things as user search preferences, interaction with advertisements about our services and location.

Our servers automatically record information (“Log Data”) created by your use of the Services. Log data may include information such as your IP address, browser type, operating system, referring web page, pages visited, location, your mobile operator, device, search terms and information about cookies. We receive log data when you interact with our services, for example, when you visit our website and / or our mobile application, sign in to our services, or interact with our email notifications. We use log data to provide our services and to measure, personalize and improve them, as well as collect and use them as a whole. This policy does not apply and assumes no responsibility for information collected by a third party using the Services or through links on the website and / or mobile application or through any of the advertisements.

Cookies are small data files that we transfer to your computer. We use "session" cookies to keep you logged in while you use our Services, to better understand how you interact with our Services, and to monitor overall usage and information about web traffic on our Services. We use "persistent" cookies to recognize you each time you return to our Services. For example, we create a persistent cookie that includes basic information about you, such as your most recent search and whether an agent responded to a query you sent using the services of Infrahorse.co. We use this persistent cookie to remember your preferences and, if you create an account, to make your user experience consistent after you register. 

Most Internet browsers automatically accept cookies, but you can change your settings or use third-party tools to decline cookies or ask you before accepting cookies from websites you visit. You can also use your browser settings or other tools to delete cookies that you already have. Please note that some parts of our Services may not work for you if you turn off cookies. 

Information we collect from REPs: If you create a REP account with us, whether as an owner, agent, developer or other service provider, we will ask you to provide certain information in order to set up your account. We ask all REPs to provide details including but not limited to your name, company name (if available), phone number, email address, and property details to be uploaded to the website, etc. If you create a paid REP account and become a subscriber, we ask that you submit all information including, but not limited to, owners and agents along with a description of your campaign and / or details of your property. We will also collect financial data such as credit card information and billing addresses from subscribers, so that we can process billing based on the choice of your products and services that you purchase. An Infrahorse.co representative may call you to verify your information.

Additional Information We Obtain From Third Parties: We may sometimes obtain information about you from third parties and use that to better serve you. For example, our partners can help us provide forecasts on your income range and your chances of buying a home. We will share this augmented data only with certain REP (subscribers) with whom you choose to share information by contacting them through the Infrahorse.co services. 

Location Data: If you provide location information (like a zip code, street address, or even just a city) during the registration process or at any other time through your account settings, we will store that information and associate it with your account. . We may use and store information about your location to provide localized functionality, to analyze our services using third-party analytics services, to provide you with relevant advertising and marketing recommendations, and otherwise to improve and personalize our services. 

Why we collect information from you

  • • Help you find the most relevant information for your situation by personalizing our Services to optimize your experience;
  • • Keep you connected with Infrahorse.co on the Internet and update you with news and information related to residential real estate; and
  • • Connect you with the right people to sell, buy, rent or research residential real estate, obtain a mortgage, benefit from related services and leverage the information we share with these parties to initiate a productive and effective relationship.

Description of services: Infrahorse.co tries to be as precise as possible. However, Infrahorse.co does not guarantee that the descriptions or the content of this site are accurate, complete, reliable, current or error-free. In addition, your access to the Services may also be occasionally suspended or restricted to allow for repairs, maintenance or the introduction of new facilities or at any time without notice. We will attempt to limit the frequency and duration of such suspensions or restrictions. Infrahorse.co provides links to other sites over which Infrahorse.co has no control. Infrahorse.co is not responsible for the availability of such external sites or resources and does not endorse and is not responsible for any content, advertising, products or other material available on or from such sites or resources.

From time to time, we share the information of those who access our Services with other reputable organizations whose products or services we think may be of interest to you and which meet your needs. If you do not want us to share your information with other companies or organizations, please let us know by sending us an email to [email protected]

People who provide us with their phone number online may receive phone calls or text messages from us with information about new products or services or upcoming events. You hereby expressly consent to receive telephone calls or text messages related to our services and waive the DND registry in case you subscribe to it. If you do not wish to receive such phone calls or texts, please let us know by sending us an email to [email protected] 

With respect to Ad servers: In order to try to provide you with offers that are of interest to you, we maintain relationships with other companies to which we allow ads to serve on our website and mobile application. As a result of your visit to our website and / or mobile application, ad server companies may collect information such as your domain type, IP address, and click-through information. 

Direct contact with REP: If you complete a form to contact a REP (or use any other contact form available on our Services) or call a REP through our Services, we may share personally identifiable information that you share with us and information about your use of our services. Services with the party you wanted to contact. This may include data you enter such as home search criteria or log data that we collect when you use the Services. If a REP wishes to contact you based on the anonymous profile of the Infrahorse.co pages you have visited, we will contact you to see if we can make that connection. Sometimes, if we work with a third party to improve the quality of the connection we provide to our REP subscriber, we may provide that third party with additional but limited personal information for the sole purpose of fulfilling its obligations to us. By sharing the information, you agree to also share your contact details with a third party. 

Mortgage services: If you request a mortgage quote using our services, you hereby consent and authorize us to share personally identifiable information with financial institutions for the purpose of providing these products and / or services. These institutions are not permitted to use the information for any other purpose. 

User-Generated Content: If you use our user-generated content services, such as posting a question, answer, or blog on our website and / or mobile app, you should be aware that all Personally Identifiable Information that you submit may be read, collected or used by other users. and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. In addition, we are also not responsible for any comments or remarks posted by users in these forums etc.

If you are a verified rights holder and want to report a registration issue, you can report [email protected]  Representations and Warranties by REPs

By registering and / or listing properties on our website and / or mobile app, each REP represents and warrants that:

  • (a) REP has all rights to list these properties on the website and / or mobile application, and in doing so, REP does not infringe or infringe any rights (including intellectual property rights) of any other person and applicable laws;
  • (b) REP complies with all regulatory requirements, including the provisions of the Real Estate (Regulation and Development) Act 2016 with respect to the services / products they offer through this platform and the listings / advertisements they publish on this platform;
  • (c) all details of the properties listed on the Platform, shared by REPs, are up to date, current and accurate, including location, property specifications and price; and
  • (d) By listing the Properties on the Website and / or Mobile App, REP grants all such rights to Infrahorse.co to authorize Infrahorse.co to use and / or share these listing details in any way, including on any other website, platform, etc. Infrahorse.co or any associate or third party; 

Disclaimers related to completeness and authenticity of the content / listings  

  • ⦁ The user should conduct checks and establish authenticity of any property, or project, its title, built up area, suitability for buying / renting in a form and manner deemed appropriate at his or her cost.
  • ⦁ Infrahorse.co being an advertising platform does not and cannot validate the authenticity of content in its Services. A lot of content is uploaded by the advertiser and we do not filter or verify the same. If a complaint is made, we will take remedial measures.
  • ⦁ Certain points to bear in mind:
  • ⦁ Conduct a comprehensive check of ownership to verify owners' / landlords’ credentials.
  • ⦁ Visit the project site/property personally, to ensure that the seller’s / landlord’s claim is genuine and that the property is not an 'imaginary' one.
  • ⦁ Beware of false title documents. Loans may have been secured against properties that may be disputed or have remained vacant for long.
  • ⦁ We strongly recommend that proper due diligence on the property is conducted prior to entering into a transaction related to a real estate.
  • ⦁ It should be independently ensured by the User whether the seller is complying with the provisions of Real Estate (Regulation and Development) Act 2016 and its applicability to the relevant property or project.
  • ⦁ Project”) and is in no way facilitating, negotiating or assisting in the sales between you and the developer. While displaying this information on our Website / Mobile App, Infrahorse.co is relying on the information as provided by the Developer of such Project. Before making any decision please ensure to validate all the information and go through the terms and conditions as included in the documents. Further:
  • ⦁ While reasonable efforts are being made to ensure the meaningful information being displayed by the REPs and the same being asked to be updated by REPs on regular intervals, there is a possibility that the information displayed may not be current and complete;
  • ⦁ The pictures / photos shown here include artist’s impression of the Project. The actual properties may vary from such representations;
  • ⦁ Users should verify the completeness and accuracy of all such information from the RERA website, as may be applicable, of respective States where the Project is registered. Infrahorse.co does not, by any means, verify, validate, endorse or promote the compliance of a specific Project with the RERA regulations. Please make sure you verify all the details independently from the REPs or from the RERA website before making any decision in relation to the purchase of the properties.

There is also a lot of information displayed on the platform which is neither an advertisement / listing as provided by REPs and is collated by our research team from the publically available information and is meant to be a tool for the Users’ own research and awareness about real estate market. While reasonable efforts are being made to ensure the completeness of such information being displayed here and the same being updated on regular intervals by our research team, there is a possibility that the information displayed is not current and complete. This information shall in no way be considered as an advertisement or offer to sale from any REPs or Infrahorse.co. Infrahorse.co shall neither be responsible nor liable for any inaccuracy in the information provided here and therefore the Users are requested to independently validate the information from the respective developers before making their decision for purchase of properties. Infrahorse.co, its directors, employees, agents and other representatives shall not be liable for any action taken, cost / expenses / losses incurred, by you, based on the information given on the portal.

Copyright and Trademark Policy: All content included in our Services, such as text, graphics, logos, button icons, images, clips, digital downloads, data compilations and software, is the property of the Company, its Users and its content providers and is protected by copyright laws. All software used on this site and on the mobile application is the property of the Company.

All other non-company trademarks that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected or sponsored by Infrahorse.co or its affiliates.

If you are a verified rights holder and want to report a registration issue, you can report [email protected]

General Matters

The accuracy and confidentiality of your account information is your responsibility: You are responsible for maintaining the confidentiality and accuracy of your password, email address and other account information at all times. . We recommend a strong password that you do not use with other services. We are not responsible for personal data transmitted to a third party as a result of an incorrect e-mail address or the loss of your passwords. 

Third-Party Websites: Our website / mobile application may contain links to other websites. When you click on one of these links, you are taken to another website. We are not responsible for any misuse of any information by a website controller to which we may link. We also take no responsibility for the content of websites that use the Infrahorse.co search functionality. We encourage you to read the privacy statements of these websites, which may differ from ours. 

Home Loan services: If you express interest for obtaining a home loan, you hereby consent and authorize us to share the personally identifiable information with financial institutions providing home loan products and/or services, and such financial institutions may call, email, or SMS you with reference to the home loan interest. This consent shall supersede any registration for any Do Not Call (DNC) / National Do Not Call (NDNC).

Sale/Merger: Information about our users and our website / mobile application is a business asset of Infrahorse.co. Therefore, information about our users, including personal information, will be disclosed in connection with any merger or acquisition, establishment of a separate business to provide the website, our services or perform products, sale or pledge. assets of the company as well as in the event of insolvency, bankruptcy or receivership in which personal information would be transferred as one of the business assets of the company.

Indemnification and Limitation of Liability: Each user agrees to indemnify, defend and hold harmless the Company and its affiliates, including, but not limited to, its officers, directors, consultants, agents and employees ("indemnities") (and against all losses, responsibilities). , claims, damages, demands, costs and expenses (including legal fees and disbursements and interest payable) claimed or incurred by any indemnities which arise out of, result from or may be payable under any breach or non-performance of any representation, warranty, pact or agreement entered into or obligation to be performed by this user in accordance with these general conditions of use. In addition, each user agrees to be indemnified against any claims made by a third party as a result of, or arising from, or in connection with, the use of the website or services by that user, the violation by the user of the general conditions. of use, or Violation by the user of any right of others, including any intellectual property right.

Under no circumstances will indemnities be liable to users or any third party for any special, accidental, indirect, consequential or punitive damage of any kind, including those resulting from loss of use, data or damage. 'benefits, predictable or not predictable or not. the Company has been made aware of the possibility of such damages, arising out of or in connection with (i) the user's use or access to the website, services or materials on the website; or (ii) services provided by a registered service provider.

The limitations and exclusions in this section apply to the maximum extent permitted by applicable law. 

Amendment to the Terms of Service: We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Service at any time without written notice. It is your responsibility to periodically review these Terms of Service for updates / modifications. Your continued use of the Services after the posting of changes means that you accept and accept the revisions.

Arbitration: If a dispute arises between a user / users and Infrahorse.co arising from the use of the website or subsequently, in relation to the validity, interpretation, implementation or alleged violation of any provision of these general conditions, the dispute will be returned. a sole arbitrator who will be an independent and neutral third party identified by Infrahorse.co. The arbitrator's decision is final and binds both parties to the dispute. The place of arbitration is Lucknow, UP. The Arbitration and Conciliation Act 1996 governs the arbitration procedure.

Complaints Mechanism: Any complaint, abuse or concern regarding the content and / or any comments or violation of these terms should be immediately notified to the complaints officer by email at the following email address: [email protected] Any grievance thus received by the Company will be resolved as soon as possible. Owner Terms: For specific owners terms and conditions visit the link https://infrahorse.co/owner-terms-of-use

Infra HORES Pay Rent Terms & Conditions

Our Role: Infrahorse.co offers the possibility for its registered users (hereinafter referred to as the user) to make their rental payments through its website and mobile application (hereinafter referred to as the platform). These payments are facilitated through an Agreepay third-party payment gateway. By using this platform to make the rental payment, the User confirms that there is a valid Lessor and Tenant relationship between the User and the Beneficiary and that the amount transferred through the Platform represents the actual rental value according to the Contract We only provide a Platform to facilitate such rental payments from User to Beneficiary and we are in no way involved in the underlying transactions between User and Beneficiary. The User must comply, where applicable, with the applicable regulations relating to these payments and will be responsible for any non-compliance or default in payment. We are not a financial institution and do not offer any type of banking or related financial services. We may use the services of one or more third parties to provide the services and process your transactions. We are neither an agent of the lessor nor of the lessee nor any party interested in such payment.

KYC Documentation: Although you are fully responsible for proving the authenticity of the transaction, Infrahorse.co may request any required documents or details about the user and the beneficiary, including any documents justifying the relationship between the lessor and the lessee. Example: rental contract, PAN card, Aadhar card, etc. In case of payment over INR 50,000 / -, User will be required to provide PAN card details or any document / information required by law from time to time.

Authorization: By initiating this transaction on the Platform, you authorize us to hold, receive and disburse funds in accordance with your payment instructions to the designated bank account of the Recipient. Your authorization allows us to debit the stated amount from your bank account, credit card, UPI account, debit card, payment wallets or any other payment method that may be activated on our platform from time to time for payment of the amount. to the designated bank account. of the beneficiary. When you ask us to pay the payee, you authorize and direct us to initiate your payment (less any applicable fees, service charges or other amounts that we may collect under this agreement) to that person. In the event that the transaction is not processed due to incomplete details provided by you, we will refund the amount to you after deducting the applicable service charge, transaction fee and penalty amount.

Transaction terms: You will be responsible for entering the correct bank details of the Beneficiary at the time of the transaction and Infrahorse.co can in no way be held responsible for excessive credit due to incorrect bank details. The user would be responsible for any fraudulent transaction that occurred through their bank account, credit card account, etc. by a third party due to its negligence and / or by providing your bank or card details to a third party. Under no circumstances will Infrahorse.co be held responsible for such fraudulent transactions and no refund will be made by Infrahorse.co once the money has been successfully credited to the designated bank account of the Beneficiary. We may delay, suspend or reject a payment transaction for any reason, including, without limitation, if we suspect that the transaction exposes us to financial or security risk or is unauthorized, fraudulent, suspicious, illegal, in violation of the terms of this agreement, subject to dispute or otherwise unusual.

Liability: You agree not to hold iNFRAHORSE responsible and / or liable for any problem or claim arising out of any dispute of any kind between you and / or the recipient and / or a financial institution. You agree to hold Infrahorse.co harmless for any transaction made by you with incorrect details etc. which is credited to the wrong account. You agree to fully indemnify and hold Infrahorse.co, its affiliates and employees free from any claims or actions by any person or regulatory authority.

Suspicious / Fraudulent transactions: The User is supposed to inform us immediately in the event of detection of a suspicious / fraudulent transaction. It is the User's responsibility to keep their financial information strictly confidential and not to share it with another person. As soon as any suspicious / fraudulent transactions are reported, we will take the necessary action and try to stop the same. However, under no circumstances will we be responsible for refunds etc. to any person / authority for such transactions if the money is credited to the designated bank account of the beneficiary as provided by the user. Refunds:

In the event that Infrahorse.co is not able to transfer the rental amount to the beneficiary's designated bank account due to technical issues, we will refund the amount to the same account from which the payment was initiated. Infrahorse.co will under no circumstances be required to refund / reimburse the amount to the User once the amount has been successfully credited to the designated bank account of the Beneficiary. Chargeback: The amount of a transaction may be charged back or canceled (a “chargeback”) from the payee if the transaction is either:

  • (a) disputed by the sender,
  • (b) is canceled for any reason,
  • (c) a been unauthorized or we have reason to believe that the transaction was unauthorized, or
  • (d) is allegedly illegal, suspicious or in violation of the terms of this agreement. In such cases, the recipient of the amount will immediately pay us the amount of such chargeback and any associated fees, fines or penalties assessed by our payment network gateways / associated financial institutions. The User / Beneficiary will assist us on request, at their own expense, to investigate one of the disputed transactions processed through our Platform. For any chargebacks associated with Cards, we will assist the user / payee to dispute the chargeback with the issuing network or banks in the event the payee chooses to dispute any of these chargebacks. Failure by the recipient to assist us in a timely manner in investigating a transaction, including, without limitation, providing the necessary documentation within 3 business days of our request, may result in an irreversible chargeback. Any chargebacks will be the sole responsibility of the payee and we will not be responsible for them.

Terms and Conditions applicable on user generated Content

The user viewing the content on Infrahorse.co agrees to the following:

  • • The content is not the property of Infrahorse.co and has been provided independently by other users such as sellers and real estate brokers.
  • • Infrahorse.co only provides a platform for users to present their properties and, therefore, the respective users are solely legally responsible for their content. Infrahorse.co has no control over the content and assumes no responsibility in this regard.
  • • Any use or reliance on any content or material posted by any other user on Infrahorse.co is at their own risk. Infrahorse.co does not endorse, endorse, represent or warrant the completeness, truthfulness, accuracy, or reliability of any User Generated Content posted on its website.
  • • User understands that the content may be offensive, harmful, inaccurate, otherwise inappropriate, or in some cases, it may have been mislabeled or otherwise misleading.
  • • If the User notices any Content that they believe is against the law or inappropriate, they can report it to us at [email protected] and we will take appropriate action within 48 hours.

The User posting the content on Infrahorse.co agrees to the following:  

  • • We have made sure that the content does not violate any law or anyone's intellectual property rights. In addition, we also make sure that the content does not display anything objectionable such as nudity, violence, harassment, hate speech, terrorism, fake news, sexual activity and child abuse, encourages the use of intoxicants, self-harm of all kinds, etc. .
  • • We accept full legal responsibility for the content we provide to Infrahorse.co. Infrahorse.co has no control over the content and therefore, it has no responsibility for the same.
  • • Infrahorse.co will have no obligation to host or serve the content.
  • • If Infrahorse.co reasonably believes that the content is in violation of legal provisions, including for example, violations of copyright or trademarks or any other misuse of intellectual property, identity theft, conduct unlawful or harassment or may cause harm to it, its users or third parties, it may remove or delete the content at any time in its sole discretion and we will have no objection in this regard.
  • • By providing content to Infrahorse.co, we grant it a worldwide, non-exclusive, royalty-free, transferable, licensed right to use the content (including reproducing, distributing, preparing derivative works, displaying it and “executing)